How We Handle Your Data and Use AI
Where the product runs
The Membership runs inside your own Claude account, which you buy from Anthropic. There is no app and no login of ours, and we do not record how you use the product.
What we hold
Your name, email and business name, the Google account email you give us, and a record that you accepted our terms at checkout, with the time, as Stripe records it. Stripe holds your card details, not us. We give you one Member ID, which names your Workspace and records your delivery. We also hold two Google shared drives we create for you, your Library and your Workspace, and any call recording until we delete it. Your information is stored in the United States.
What we never hold
Your Claude conversations. The files on your own computer. Any access to your email or other systems, because we need none. Your setup answers live in your My Setup Answers file in your Workspace. They are yours and we keep no copy.
Who at the company can open your drives and why
Only our founder and one named support delegate can open your Workspace. They open it to set it up, to help when you ask, to read your feedback log, to read the four counts behind the money-back guarantee, and to check your testimonial folder if you are on the Founder Price.
What we do with what we hold
We use it to set you up, support you, bill you and improve the Membership. Our own automated sweep reads the feedback log on your drive, the rules your AI writes for you under MY RULES in your My Setup Answers file, the four counts behind the money-back guarantee on your Proof Dashboard, which are dates and counts and never your work, and your testimonial folder, and nothing else. For the daily call we keep which calls you joined and for how long, from Zoom. We may leave you a short note in a file called Notes from Jim. We never sell your information or share it for advertising.
Recorded calls
We record the daily support call and group calls. We tell you so at the start of each call, and if you object at any point, we stop recording. Before we delete a recording and its transcript, within thirty days, we write a short learning record of what we learned, with your name, your business name and anything else that identifies you taken out. We keep learning records to make the Membership, our support and the member journey better, and we never try to link one back to you. What you say on a group call is heard by the other members on it.
Claude and Anthropic
What you enter into Claude is governed by Anthropic's terms and privacy policy for your own account. We never receive it. We do not control Anthropic and make no promises on its behalf.
How our own team uses AI about you
We use Claude in our own account to prepare for your calls, review transcripts and your feedback log, and answer your questions. That use is governed by Anthropic's terms for our account. We never put sensitive details, such as health or account numbers, into any AI tool without your consent. No AI makes a decision about you. We never use your information to train an AI model.
When you leave
Your access ends with your membership. We delete both drives thirty days later, so copy your own work out first. Payment records are kept seven years because tax law requires it.
Questions
Write to support@sixsigmaailabs.com. We answer within thirty days. Our full Privacy Policy and Cookie Policy are on our website.